To be the integrated care provider of choice for the residents of Montcalm County by delivering services and supports that result in better care, better outcomes and better value for those we serve.
To be a valued partner in building a community that is committed to wellness and embraces the full participation of every citizen.
Board of Director's Meeting Minutes:
The Montcalm Care Network has adopted, and is committed to, Quality Assessment and Performance Improvement (QAPI) philosophy and principles that achieves the organization’s mission, vision and values and through ongoing measurement and interventions, improvement in aspects of clinical care and non-clinical services that can be expected to affect consumer health status, quality of life, and satisfaction.
Consumer Experience with Services
Consumer perception of care information is vital to improving quality of care, creating better linkages between processes and outcomes of care, increasing provider accountability, and refining risk management strategies. It is the goal of the Montcalm Care Network that consumer perception of care shall be one of overall satisfaction of services. Consumers are periodically surveyed regarding their experience with services. This includes getting feedback at the start of service, periodically throughout their service experience, and after service ends. Information on these survey findings can be found at these links:
Each year Montcalm Care Network bestows its Community Excellence Award upon a person, group or organization for extraordinary concern, advocacy or leadership aimed at improving the quality of lives for persons with mental illness, intellectual or developmental disabilities, or co-occurring substance use disorders.
For 2020, Montcalm Care Network and its Board of Directors were pleased to collectively recognize Direct Care Workers in the specialized residential adult foster care homes as the 2020 Community Excellence Award recipients for their exemplary dedication and compassion in caring for individuals in those homes.
Each home received a Certificate of Award, inscribed:
In recognition and sincere gratitude for the remarkable supports and services provided to ensure the safety, health and wellbeing of the residents of your home despite the challenges and hardships endured during this past year.
The homes also received a gift certificate for a pizza party in honor of the Direct Care Workers.
This award is but a small measure of our immense and continued gratitude for all they do.
Montcalm Care Network (MCN) is a public body required by law to comply with Michigan’s Freedom of Information Act, Public Act 442 of 1976, as revised (“FOIA”). It is MCN’s policy to comply with FOIA by granting eligible person with access to MCN’s public records, unless those records are exempt from disclosure by law. The following Policy and Procedure ensures uniformity in MCN’s practices and procedures in releasing public records, and the charging of fees to process a FOIA request. A Public Summary of FOIA Policy and Procedure is also included, providing a brief overview of these documents. A FOIA Fee Itemization Schedule has additionally been provided to give people an idea of what cost is permissible, under FOIA, for MCN to charge for the searching, redacting, and producing of public documents.
Any questions, and any request for FOIA information, may be directed to MCN’s FOIA Coordinator at firstname.lastname@example.org, via facsimile at (989) 831-7578 (Attn: FOIA Coordinator), or by mail addressed to the FOIA Coordinator at MCN’s current business address.