Our Mission
To be the integrated care provider of choice for the residents of Montcalm County by delivering services and supports that result in better care, better outcomes and better value for those we serve.
Our Vision
To be a valued partner in building a community that is committed to wellness and embraces the full participation of every citizen.
2023 Annual Report
MCN Board of Directors and Board Meeting Dates
Strategic Plan
Recipient Rights Advisory Committee Meeting Dates
Board of Director's Meeting Minutes:
2019: May | June | July | Aug | Sept | Oct | Nov | Dec
2020: Jan | Feb | Ma | Apr | May | June | July | Aug | Sept | Oct | Nov | Dec
2021: Jan | Feb | Mar | Apr | May | June | July | Aug | Sept | Oct | Nov | Dec
2022: Jan | Feb (Cancelled) | Mar | Ap | May | June | July (Cancelled) | Aug | Sept | Oct | Nov | Dec
The Montcalm Care Network has adopted, and is committed to, Quality Assessment and Performance Improvement Plan (QAPI) philosophy and principles that achieves the organization’s mission, vision and values and through ongoing measurement and interventions, improvement in aspects of clinical care and non-clinical services that can be expected to affect consumer health status, quality of life, and satisfaction.
Quality Assessment and Performance Improvement Plan
Consumer Experience with Services
Consumer perception of care information is vital to improving quality of care, creating better linkages between processes and outcomes of care, increasing provider accountability, and refining risk management strategies. It is the goal of the Montcalm Care Network that consumer perception of care shall be one of overall satisfaction of services. Consumers are periodically surveyed regarding their experience with services. This includes getting feedback at the start of service, periodically throughout their service experience, and after service ends. Information on these survey findings can be found at these links:
Access Experience with Care
Annual Performance Indicator Report
Annual Consumer Satisfaction Survey
End of Service Survey
Each year Montcalm Care Network bestows its Community Excellence Award upon a person, group or organization for extraordinary concern, advocacy or leadership aimed at improving the quality of lives for persons with mental illness, intellectual or developmental disabilities, or co-occurring substance use disorders.
For 2022, Montcalm Care Network and its Board of Directors were pleased to recognize Marty James & Mandy McLaughlin as the 2022 Community Excellence Award recipients for their leadership within Central Montcalm Public Schools. Their proactive and integrated approach to providing mental health support to all Central Montcalm students supports a commitment to improving overall outcomes for the youth of our community.
All of our 2022 nominees, including: Dr. Esther Combs (Alternative Counseling Center), Marty James & Mandy McLaughlin (Central Montcalm Public Schools), and Gayle Sheathelm-Stull (Hope Lutheran Church) were invited to the MCN All Staff Day at Anderson & Girls Orchards in Stanton, and received a Certificate of Award, inscribed:
Each home received a Certificate of Award, inscribed:
…for their extraordinary concern, advocacy or leadership aimed at improving the quality of life for persons in our community with mental illness, intellectual / developmental disabilities and/or co-occurring substance use disorders. We thank you for all you do!
Our 2022 winners also received a personalized engraved award honoring their work. This award is a small measure of our immense and continued gratitude for all they do!
Montcalm Care Network (MCN) is a public body required by law to comply with Michigan’s Freedom of Information Act, Public Act 442 of 1976, as revised (“FOIA”). It is MCN’s policy to comply with FOIA by granting eligible person with access to MCN’s public records, unless those records are exempt from disclosure by law. The following Policy and Procedure ensures uniformity in MCN’s practices and procedures in releasing public records, and the charging of fees to process a FOIA request. A Public Summary of FOIA Policy and Procedure is also included, providing a brief overview of these documents. A FOIA Fee Itemization Schedule has additionally been provided to give people an idea of what cost is permissible, under FOIA, for MCN to charge for the searching, redacting, and producing of public documents.
Any questions, and any request for FOIA information, may be directed to MCN’s FOIA Coordinator at info@mcbh.org, via facsimile at (989) 831-7578 (Attn: FOIA Coordinator), or by mail addressed to the FOIA Coordinator at MCN’s current business address.
FOIA Documents
Summary
Policy
Procedure
Fee Itemization Schedule (Form)
Affidavit of Indigence Form