Our Mission
To be the integrated care provider of choice for the residents of Montcalm County by delivering services and supports that result in better care, better outcomes and better value for those we serve.
Our Vision
To be a valued partner in building a community that is committed to wellness and embraces the full participation of every citizen.
Notice of Public Hearing - Fiscal Year 2025 Proposed budget
2024 Annual Report
MCN Board of Directors and Board Meeting Dates
Strategic Plan
Recipient Rights Advisory Committee Meeting Dates
Board of Director's Meeting Minutes:
2023: Jan | Feb | Mar | Aprl | May | June | July (Cancelled) | Aug | Sept | Oct | Nov | Dec
2024: Jan (Cancelled) | Feb | Mar | Apr | May | June | July (Cancelled) | Aug | Sept | Oct | Nov | Dec |
The Montcalm Care Network has adopted, and is committed to, Quality Assessment and Performance Improvement Plan (QAPI) philosophy and principles that achieves the organization’s mission, vision and values and through ongoing measurement and interventions, improvement in aspects of clinical care and non-clinical services that can be expected to affect consumer health status, quality of life, and satisfaction.
Quality Assessment and Performance Improvement Plan
Consumer Experience with Services
Consumer perception of care information is vital to improving quality of care, creating better linkages between processes and outcomes of care, increasing provider accountability, and refining risk management strategies. It is the goal of the Montcalm Care Network that consumer perception of care shall be one of overall satisfaction of services. Consumers are periodically surveyed regarding their experience with services. This includes getting feedback at the start of service, periodically throughout their service experience, and after service ends. Information on these survey findings can be found at these links:
Annual Performance Indicator Report
Each year Montcalm Care Network bestows its Community Excellence Award upon a person, group or organization for extraordinary concern, advocacy or leadership aimed at improving the quality of lives for persons with mental illness, intellectual or developmental disabilities, or co-occurring substance use disorders.
For 2024, Montcalm Care Network and its Board of Directors were pleased to recognize: Amanda Armstrong (pictured below, center) as the 2024 Community Excellence Award recipient for her support and advocacy of persons served, and collaboration with MCN staff and other community providers. Through Amanda’s guardianship services, Hope Inspires, LLC, her support and advocacy encourages independence of the individuals she works with, while also looking out for their best interests and helping them to reach their goals.
2024 nominees (from left to right): Laura Vellanti, Teacher at Satterlee Alternative HS Greenville; Amanda Armstrong, Guardian/Owner of Hope Inspires, LLC; Ashley Sich, representative for nominee Jason Evans, Assistant Prosecuting Attorney at Montcalm County District Court.
All nominees were invited to the annual MCN Holiday Gathering at the Sheridan Community Center, and received a Certificate of Nomination, inscribed:
…for their extraordinary concern, advocacy or leadership aimed at improving the quality of life for persons in our community with mental illness, intellectual/ developmental disabilities and/or co-occurring substance use disorders. We thank you for all you do!
Our 2024 winner also received a personalized engraved award honoring her work. This award is a small measure of our immense and continued gratitude for all she does!
As part of its commitment to using good faith efforts to comply with applicable health care laws, regulations and third-party payor requirements, MCN is highly focused on ensuring compliance with the requirements of State and Federal government programs, which includes the establishment of a Corporate Compliance and Risk Managment Program. MCN's Corporate Compliance Program and plan are used as a framework to comply with those applicable laws, regulations and requirements in all of its actions and services.
The purpose of MCN's Compliance Program is to:
- minimize organizational risk
- define compliance program practices and expectations
- encourage the highest level of ethical and legal behavior of its employees, Board members, and contracted providers
- educate its staff, provider network and other stakeholders of their responsibilities and obligations to comply with requirements
- prevent and detect errors, misconduct, or violations
- ensure a process to allow persons served, staff, providers, Board members and other stakeholders to ask questions or share or report concerns
- ultimately support quality services and sound organizational practices
Montcalm Care Network (MCN) is a public body required by law to comply with Michigan’s Freedom of Information Act, Public Act 442 of 1976, as revised (“FOIA”). It is MCN’s policy to comply with FOIA by granting eligible person with access to MCN’s public records, unless those records are exempt from disclosure by law. The following Policy and Procedure ensures uniformity in MCN’s practices and procedures in releasing public records, and the charging of fees to process a FOIA request. A Public Summary of FOIA Policy and Procedure is also included, providing a brief overview of these documents. A FOIA Fee Itemization Schedule has additionally been provided to give people an idea of what cost is permissible, under FOIA, for MCN to charge for the searching, redacting, and producing of public documents.
Any questions, and any request for FOIA information, may be directed to MCN’s FOIA Coordinator at [email protected], via facsimile at (989) 831-7578 (Attn: FOIA Coordinator), or by mail addressed to the FOIA Coordinator at MCN’s current business address.
FOIA Documents
Summary
Policy
Procedure
Fee Itemization Schedule (Form)
Affidavit of Indigence Form